We’re committed to delivering your beauty tools safely and on time. Here’s how our shipping and service process works.

🚚 Shipping Information

  • Delivery Time: Orders are usually delivered within 2–5 working days in major cities. Remote areas may take up to 7 working days.

  • Shipping Partners: We work with trusted courier services across Pakistan to ensure fast and reliable delivery.

  • Dispatch Time: Orders are typically processed and dispatched within 24–48 hours after confirmation.

💸 Shipping Charges

  • Flat Rate: PKR 250 per order (unless stated otherwise during promotions).

  • Free Shipping: Available on orders over PKR 2000.

📦 Order Confirmation

Once you place an order:

  • You’ll receive a confirmation via email or SMS.

  • When shipped, you’ll get tracking details to follow your parcel.

❌ Delivery Delays

While we strive for timely delivery, delays can occur due to:

  • Weather conditions

  • Courier delays

  • Unreachable customer or incorrect address

We’ll notify you in case of any such delays.

🧴 Product Quality & Damage During Shipping

All items are thoroughly checked and securely packed before shipping.
 If you receive a damaged or broken item, please:

  • Contact us within 24 hours of delivery

  • Send photos/video of the issue

  • We’ll review and guide you on next steps

✉️ Contact Us for Support

For questions or help with your order:
 📧 info@byudy.com
 📞 +923354939352
 ⏰ Timings: Mon–Sat | 10 AM – 7 PM

Effective Date: July 14, 2025